Field Gutter Manager

About Leaf Home

Leaf Home specializes in simplifying major home improvement work and everyday maintenance tasks into smooth, completed projects. Serving more than 1 million homeowners in the US and Canada, the company is a leading direct-to-consumer provider of branded home services and products. Its offerings include the patented LeafFilter gutter protection system, which has received recognition from multiple consumer and home improvement publications and review platforms.

Role Overview

This position is responsible for overseeing day-to-day gutter installation activity for a field office. The role includes completing on-site customer installations, fabricating gutters, and delivering materials to customer locations for third-party installation partners. The job requires safe operation of a company vehicle and gutter machine in a variety of outdoor field conditions.

Key Responsibilities

• Travel throughout the assigned territory to complete gutter and gutter protection installations at customer sites.
• Make sure installations are completed each day to support location performance and operational efficiency.
• Coordinate with LeafFilter team members and/or subcontractors to carry out gutter fabrication and installation work.
• Deliver installation services in line with established training and quality procedures.
• Keep local office leadership updated daily, and whenever needed, on job progress, service concerns, completion status, and related matters.
• Provide a strong customer experience while working at the job site.
• Keep customer and office job records organized for administrative use.
• Follow all job-site safety rules, OSHA requirements, and company safety policies.
• Handle any other tasks assigned by the supervisor.

Requirements

• Bachelor’s degree is preferred, or an equivalent mix of education, training, and experience.
• At least 3 years of successful background in home construction, remodeling, and/or gutter installation.
• Valid, active driver’s license and the ability to operate a box truck safely.
• Comfort working on ladders of different heights, including climbing up and down to perform services.
• Strong commitment to quality and close attention to detail throughout the installation process.
• Ability to train others using both hands-on methods and written documentation.
• Capable of managing multiple tasks at once and shifting priorities as needed without missing deadlines.
• Works well in a fast-paced, high-energy, team-focused environment and takes a proactive, hands-on approach.
• Good active listening skills and the ability to understand and respond thoughtfully to information.
• Highly detail-oriented with the ability to stay focused on even small elements and choose efficient paths to completion.
• Strong verbal and written communication skills for professional interaction with internal and external contacts.
• Ability to think critically, identify inconsistencies, solve complex issues, and evaluate information carefully.
• Comfortable providing timely, empathetic support across in-person, phone, email, and social channels while keeping customer and coworker needs central.
• Ability to work effectively with emotional awareness and build positive relationships across the organization.
• Self-driven and accountable in meeting business goals, following policies, and owning actions and decisions.
• Proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, Project, and/or Access.
• Ability to complete a DOT physical and meet its requirements.
• Must be legally eligible to work in the country of employment without sponsorship.
• Preferred: prior experience installing, repairing, or inspecting gutters or gutter protection systems.
• Occasional overnight travel may be required.
• Additional hours may be needed for exempt positions.
• Work environment includes field office, manufacturing, and construction settings, with outdoor work in changing temperatures and weather conditions.
• The role involves medium physical work, including exerting up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.

Benefits

• Competitive compensation package.
• Health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off, including paid parental leave.
• Personalized career development programs.
• Childcare support.
• Employee assistance resources for legal, financial planning, and counseling needs.
• Access to an employee discount marketplace.
• Employee resource groups, including VetConnect, DEI Committee, and Women’s Committee.

Equal Opportunity

Leaf Home is committed to maintaining an inclusive workplace and provides equal employment opportunities regardless of race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic testing results, veteran status, or disability, except where a disability prevents essential job performance and cannot be reasonably accommodated.