General Manager

About UniLodge Living Group

UniLodge Living Group focuses on creating exceptional residential experiences by combining strong people leadership with property, hospitality, and community-focused service. The business brings together five brands under one mission and continues to expand across Australia and New Zealand, now managing more than 120 properties.

The group is also celebrating its 30th year, making this a particularly exciting time to join and contribute to its continued growth.

About the Role

This position leads a student accommodation community made up of four residential buildings and 842 beds. You will be responsible for the overall operational, financial, and commercial performance of the site, while guiding a team of around 10 staff members along with Residential Advisors.

The role combines strategic leadership with hands-on operational management. It involves supporting resident wellbeing, delivering an excellent living experience, managing key stakeholder relationships, particularly with James Cook University, and ensuring the property runs smoothly. The role also includes participation in an after-hours on-call roster.

Key Responsibilities

• Direct, support, and develop a frontline team to maintain high performance and accountability.
• Ensure residents receive a positive, supportive, and engaging accommodation experience.
• Manage budgets, track performance against KPIs, and strengthen operational and financial outcomes.
• Maintain effective relationships with James Cook University and other important stakeholders.
• Oversee day-to-day property operations, including presentation standards, compliance, and service quality.

About You

You are an authentic, commercially focused leader who can motivate people, build trusted relationships, and deliver strong results. You should bring leadership experience from student accommodation, hospitality, property, or another service-oriented environment.

Additional Requirements

• Proven ability to coach, guide, and grow high-performing teams.
• Strong capability in commercial and financial management.
• Excellent communication and stakeholder engagement skills.
• Unrestricted legal right to work in Australia.
• Current National Police Check and Working With Children Check.

Perks and Benefits

• Competitive pay aligned to your experience and the value you bring.
• An inclusive workplace that values individuality and meaningful contribution.
• The chance to influence the future through engagement forums and Viva Engage.
• Regular team events, celebrations, and social activities that strengthen connection.
• Preferred travel rates across Essence Hotels & Apartment.
• Referral rewards of up to $1,000 for successful talent introductions.

How to Apply

If you are a driven leader who enjoys developing people, building communities, and supporting business success, you are encouraged to submit your resume and cover letter.

Equal Opportunity

UniLodge Australia, part of UniLodge Living Group, is an equal opportunity employer and welcomes applications from candidates of all backgrounds.

Application Commitment

The employer is committed to responding to every applicant.