Human Resources Assistant Manager

Position overview

The Human Resources Assistant Manager will report to the store-based Area HR Manager and help deliver day-to-day HR support across multiple store locations. The role centers on training, employee relations support, recruiting coordination, payroll-related administration, timekeeping compliance, and maintaining accurate personnel records.

Key responsibilities

• Work closely with the Area Human Resources Manager to support staffing goals and employee relations matters.
• Handle HR administration, including reporting, policy tracking, procedure documentation, and record maintenance.
• Serve as a point of contact for questions related to employee relations, leave requests, paid time off, and workers’ compensation.
• Support interviews, investigations, disciplinary actions, and other store-level HR needs.
• Coordinate with store managers, training teams, payroll, and other internal functions to keep HR operations running smoothly.
• Train Store Managers and Human Resources Coordinators on HR processes, employment laws, recruiting practices, and related procedures.
• Guide Area Managers and Store Managers on workforce planning needs.
• Help recruit for store roles by building relationships with schools, government offices, nonprofit organizations, and other external talent sources.
• Use recruiting tools and talent acquisition methods such as job fairs, on-site recruiting events, and competitive talent research to identify candidates.
• Track employment steps from offer through onboarding, including paperwork completion, orientation sessions, and start-date communication.
• Support hiring events, including preparation and participation in internal and external job fairs.
• Post and refresh open roles on internal and external job boards.
• Partner with the Store Manager to monitor and control monthly personnel expenses.
• Work with the Store HR team to address company concerns and operational issues.
• Contribute to special projects as needed by management.
• Provide HR support across several locations as assigned.

Qualifications

• Bachelor’s degree is required.
• At least 2 years of experience in human resources or a similar field.
• Retail experience is preferred.
• Strong proficiency with PCs and Microsoft Excel and Word.
• Hands-on experience with applicant tracking systems and HR systems; Workday is strongly preferred.
• Strong customer service mindset.
• Ability to handle sensitive information with discretion.
• Excellent written and spoken communication skills.
• Working knowledge of HR policies, employment law, recruiting practices, and Equal Employment Opportunity rules and guidelines.
• Must be available for a flexible schedule based on business needs, including evenings and weekends.
• Travel may be required, ranging from 10% to 25%

Compensation

Hourly pay is set at $34.62.

The offered pay, including any range, is determined by multiple factors such as overall experience, relevant experience, education, certifications, applicable skills, expertise, and location.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2%
• Paid parental leave
• Fertility coverage, including IVF
• Life insurance
• Short-term and long-term disability coverage
• HSA and FSA options
• Employee Assistance Program
• Vacation and personal time off
• Sick and wellness time off
• 30% employee merchandise discount
• Employee referral bonus
• Commuter benefits

Equal pay and equal opportunity

The company states that it follows equal pay practices and will not request a candidate’s current or past salary. It also maintains a policy of equal opportunity and does not discriminate on the basis of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other protected status under applicable law.