Key Account Manager

About IndiaMART

IndiaMART is dedicated to empowering businesses through innovative, tech-driven solutions. We facilitate seamless connections between suppliers and buyers using advanced algorithmic matchmaking. Our commitment to AI, Machine Learning, and data analytics enhances user experience with features like Lead Manager, multi-language search, voice assistants, ratings, reviews, cloud-based applications, and a lead generation system, all designed to simplify business operations.

Job Overview

We are seeking a highly skilled and motivated Business Manager to join our vibrant team in Hyderabad. This role is pivotal in overseeing daily operations, spearheading business expansion, and ensuring operational efficiency. The ideal candidate will be a strategic leader with a demonstrated history of success in business management.

Key Responsibilities

• Lead and manage a team of 20 to 30 individuals, ensuring optimal performance and alignment with organizational objectives.
• Develop strategic plans and forecasts to meet fortnightly and monthly client retention goals for the assigned client portfolio.
• Cultivate and maintain robust, professional relationships with clients to foster enduring engagement.
• Recruit, develop, and retain team members through tailored development plans and targeted training initiatives.
• Address and resolve client concerns promptly and effectively to uphold client satisfaction and loyalty.
• Provide support to the field sales team to achieve revenue and retention targets through systematic follow-ups and timely transaction closures.
• Conduct 2-3 face-to-face client meetings daily to strengthen relationships and drive business results.

Additional Information

Please submit your updated CV to [email protected].