Operations Administrator

Role Overview

This position is accountable for the operational processing and control of settlements, fund-related activities, and client transactions, supporting the complete transaction lifecycles within a regulated financial services setting. The role demands a flexible and adaptable operations professional capable of working across multiple processes, ensuring business continuity through cross-training, and effectively managing fluctuating volumes and priorities. The ideal candidate will possess strong operational expertise, a client-focused approach, and the ability to utilize technology, automation, and AI-driven tools to boost efficiency, mitigate risk, and enhance data quality in a regulated financial services environment.

Key Objectives

• Ensure the timely and accurate settlement of transactions for equities, fixed income, and related asset classes.
• Support client transaction lifecycles and fund operations, maintaining transparency, accuracy, and robust controls.
• Proactively manage exceptions, breaks, and settlement risks in collaboration with internal and external stakeholders.
• Contribute to operational excellence through ongoing improvement, automation, and AI-supported workflows.
• Uphold high service standards in alignment with client expectations, regulatory mandates, and internal policies.

Key Responsibilities

• Trade Settlement & Transaction Management: Process and settle equity, bond, and other market trades according to market deadlines and internal procedures. Perform daily input, validation, monitoring, and control of executed trades across various systems. Ensure all transactions are accurately captured and comply with Transaction Reporting and regulatory requirements. Investigate and resolve settlement failures, mismatches, and exceptions, conducting root cause analysis as needed.
• Client Transactions & Fund Operations Support: Assist in the end-to-end processing of client transactions, including subscriptions, redemptions, and related fund activities. Liaise with Front Office, Fund Accounting, Custodians, Brokers, and Transfer Agents to resolve trade, settlement, or fund-related issues. Maintain strict service levels and responsiveness for client-driven activity. Provide operational support for fund lifecycle events such as corporate actions, income events, and reconciliations.
• Controls, Risk & Regulatory Support: Ensure compliance with internal policies, operational controls, and escalation frameworks. Support audit, compliance, and regulatory reviews through meticulous record-keeping and prompt responses. Escalate unresolved issues or significant risks in a timely and proportionate manner.
• Reporting, Data & AI Enablement: Produce daily, weekly, and monthly operational, client, and fund-related reports. Utilize data analytics, automation tools, and AI-assisted solutions to enhance exception management, reconciliations, and reporting accuracy. Participate in initiatives focused on straight-through processing (STP), data quality improvement, and operational resilience.
• Continuous Improvement & Team Contribution: Identify opportunities for process efficiencies, automation, and quality enhancements. Assist in developing and maintaining procedures and best-practice documentation. Support departmental training, onboarding, and knowledge-sharing initiatives.

Key Requirements

Essential:

• A minimum of 5 years of experience in settlements, middle office, or operational roles within the financial services sector.
• A strong understanding of trade lifecycles, operational controls, and post-trade processing.
• Excellent attention to detail coupled with strong numerical and analytical capabilities.
• Demonstrated ability to prioritize tasks against deadlines and manage high-volume workflows.
• Proficient investigative and problem-solving skills with a proactive approach.
• A collaborative team player with strong interpersonal and communication abilities.
• Proficiency in Microsoft Office, with a particular emphasis on Excel for reconciliations, analysis, and reporting.
• A self-starter, results-driven individual committed to delivering high-quality outcomes.

Desirable:

• Experience supporting fund operations or collective investment structures.
• Familiarity with equities, fixed income, and derivatives products.
• Exposure to automation, AI tools, or data-driven operational enhancements.
• Previous experience in a regulatory or audit capacity within a controlled financial services environment.
• A third-level qualification in Business, Finance, Economics, or a related field.

Additional Information

This role is based in Dublin, Ireland, and reports to the Operations Stock Team Leader. It is a full-time, permanent position.