- Experience
- 1–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 8 hours ago
Where you'll work
Job description
Role overview
This position suits a professional who thrives where product, technology, operations, and enterprise partnerships meet. You will act as the link between the product roadmap and B2B partners, helping drive successful delivery, smooth onboarding, and strong technical support enablement.
Key responsibilities
- Use generative AI tools to create and keep up to date product materials such as technical documents, API references, onboarding guides, and concise product overviews.
- Manage B2B product rollout by tracking client needs, following project timelines, and spotting issues early so delivery stays on schedule.
- Lead partner onboarding by overseeing implementation steps, supporting secure data exchange processes, and preparing the technical content needed for smooth integration.
- Gather, organize, and summarize partner feedback into practical insights that can shape product improvements and guide roadmap decisions.
- Assist with product launches by preparing go-to-market collateral, refreshing internal knowledge resources, and equipping commercial teams with the technical understanding they need.
Requirements
The ideal candidate has experience in product management, product operations, solutions architecture, or business analysis, along with the ability to use AI tools productively. Strong English and Mandarin communication skills are needed, as well as the confidence to work closely with product, engineering, operations, and business stakeholders.
Preferred experience
- Understanding of API fundamentals such as REST APIs and JSON, with the ability to read or draft API documentation.
- Background in B2B products, partner onboarding, or implementation-oriented projects.
- Working knowledge of data privacy and security basics, including safe data-sharing practices.
- Experience turning customer feedback into recommendations for product improvement.
- Comfort with basic analysis in Excel, Google Sheets, or dashboard tools.
- Exposure to go-to-market activities and the creation of product briefs, FAQs, pitch decks, or similar marketing materials.
- Ability to explain technical concepts in language that is clear and easy to understand.
Additional information
Applicants who are enthusiastic about AI-assisted product operations, enterprise solutions, and cross-functional teamwork will be a strong fit for this role.