Recruiting Coordinator

About Postman

Postman is a globally recognized API platform serving over 45 million developers and more than 500,000 organizations, including 98% of the Fortune 500. The company helps teams build an API-first future by making every step of the API lifecycle easier and improving collaboration so better APIs can be delivered more quickly. Postman is headquartered in San Francisco and also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where it was founded.

Postman is privately owned and has been funded by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The company also recommends reading the graphic novel The API-First World to better understand its vision.

Role Overview

The Recruiting Operations Coordinator serves as the operational core of Postman’s recruiting team. This position keeps hiring processes moving smoothly from start to finish by managing interview logistics, maintaining accurate data, ensuring feedback is captured on time, and keeping candidates informed throughout the process. It is a strong fit for someone at the beginning of their career who is highly organized, detail-focused, and eager to develop a solid foundation in talent acquisition within a fast-growing technology company.

What You Will Handle

• Manage interview scheduling across active openings by aligning candidate, interviewer, and hiring manager availability with precision and speed.
• Send confirmations, reminders, and all necessary logistical details to everyone involved in the interview process.
• Handle reschedules and last-minute changes smoothly while minimizing disruption.
• Spot scheduling or workflow delays early and help improve recruiting coordination processes.
• Review active requisitions in the ATS to make sure all required information is complete and accurate, including job details, compensation bands, stage status, and interviewer assignments.
• Work with recruiters to identify and fix missing data before it affects reporting.
• Confirm that each closed role has a complete and correct record before archiving.
• Track interview completion and follow up with interviewers so feedback is submitted within expected timelines.
• Monitor which interviews have been logged and flag missing items to the appropriate recruiter.
• Maintain an up-to-date view of outstanding feedback across all open searches.
• Deliver a candidate-first experience at every stage of the hiring journey.
• Coordinate candidate experience surveys at the required touchpoints in the process.
• Track response levels and alert the team if engagement is low.
• Compile survey results regularly and summarize the main themes for review.
• Monitor employer review platforms such as Glassdoor, LinkedIn, Blind, and similar sites for feedback related to recruiting and interviews.
• Share notable comments with the recruiting team on a regular basis.
• Help keep Postman’s employer profiles accurate across platforms.
• Gather and organize hiring metrics such as time to fill, source, offer acceptance, and interview-to-offer ratios.
• Prepare recurring metric summaries for the Head of Recruiting.
• Support monthly and quarterly reporting by ensuring data is accurate and ready on time.

What Makes You a Good Fit

You should enjoy making processes run smoothly and take pride in noticing and fixing details that others may overlook. The role requires someone who can manage several workstreams at once, stay calm when priorities shift, and follow through reliably without needing reminders.

Requirements

• A bachelor’s degree in any discipline is required; exposure to HR, business, communications, or operations through coursework or internships is an added advantage but not mandatory.
• 0 to 1 year of professional experience is expected, though strong internship or project experience will also be considered valuable.
• Very strong attention to detail and the ability to spot errors or gaps quickly.
• Clear, professional written communication for both candidate-facing and senior stakeholder communication.
• Comfort using Google Workspace, spreadsheets, and calendar tools; experience with an ATS such as Greenhouse, Lever, or Workday is beneficial.
• A collaborative, low-ego approach with an understanding that your work helps the broader team function better.
• Interest in recruiting as a function and a desire to grow into talent acquisition or HR operations over time.
• Ability to perform well in a fast-paced, high-growth environment while managing multiple priorities with ownership.

Additional Information

Postman follows a pay-for-performance philosophy and offers a flexible schedule with a collaborative team environment. Benefits include full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. The company also provides wellness programs, team-building events, and donation matching to support employee well-being and the causes they care about.

Postman values in-person collaboration. Teams based in San Francisco Bay Area, Boston, Austin, New York City, Tokyo, and London work from the office five days a week. In Bangalore, employees currently work from the office three days a week and are expected to move to five days per week by the end of the year. The company believes this approach supports stronger collaboration, knowledge sharing, brainstorming, communication, and trust-building.

Values and Equal Opportunity

Postman’s culture emphasizes curiosity, transparency, honest communication, goal-oriented work, and inclusion. The company is committed to equal employment opportunity and affirmative action. Hiring decisions are made without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Unsolicited resumes from headhunters or agencies are not accepted, and no fees are paid to third parties without a signed agreement.