Sales Host

Company Overview

Everlast Gyms Leeds Birstall is hiring a Sales Host to join its team in Batley, England. The role is built around delivering a premium member experience while helping drive sales, retention, and club standards. This position is scheduled for 20 hours per week, with additional hours available when needed.

What the Role Involves

• Create a high-quality experience for every prospect, member, and guest, using each interaction as a chance to support both sales and retention.
• Actively pursue membership sales, renewals, upgrades, and additional revenue through food and beverage, retail, and fitness product sales.
• Turn enquiries into memberships by handling objections confidently, selling to customer needs, and following up effectively.
• Help keep members engaged and retained by building relationships, spotting those at risk of leaving, and suggesting relevant services and products.
• Lead personalised gym tours based on each person’s goals and explain how the club’s facilities and services match those needs.
• Consistently work toward and surpass individual and club performance targets.
• Act as a competent key holder when required, including opening, closing, and covering shifts smoothly.
• Use the membership platform and other internal systems confidently after training.
• Represent the brand by promoting fitness challenges, class concepts, and the Workout Wednesday initiative to increase participation and engagement.
• Support operational standards by helping maintain cleanliness, hygiene, and an excellent gym-floor appearance.
• Assist the Head Coach with gym resets and other fitness-related tasks on or off the gym floor when needed.
• Stay well informed about the club’s products and services.
• Deal with member questions and complaints in a professional manner and escalate issues to a manager where appropriate.

What We’re Looking For

• A confident, outgoing person with a positive attitude.
• Strong administrative ability and comfort handling routine operational tasks.
• Someone ambitious, motivated, and eager to learn and develop.
• A person who actively seeks learning and development opportunities to build both skills and career growth.
• Willingness to take on key holder responsibilities whenever business needs require it.
• Genuine enthusiasm for fitness, sales, and customer service.
• Flexibility to work shifts according to business demand, including extra duties to support the team.
• Availability during weekends and bank holidays is essential.
• A target-driven mindset focused on supporting the club’s sales and retention goals.

Benefits and Perks

• 20% discount across all facias.
• Eligibility for the Everlast Gyms Monthly Champions recognition programme.
• Free gym membership.
• Opportunity to deliver personal training sessions outside regular hours.
• Opportunity to lead group training classes with further training provided.

Additional Information

This position reflects a fast-paced, high-performance culture where initiative, accountability, and teamwork are valued. The business encourages people to think ambitiously, take ownership of their work, and stay relevant to colleagues, partners, and the wider community. The role is suited to someone who can balance commercial focus with a strong service mindset.