Service Manager

About Us

At 1000 Satellites, we foster a holacratic work environment free from rigid hierarchies, where individuals embrace self-responsibility and shape their roles. We provide the freedom to independently develop and implement your projects. Your commitment, creativity, and ideas are valued – join us in making the future of work a better place!

Your Mission

Ensure structure, quality, and well-being. As a Service Manager, you will be responsible for the smooth daily operation of our Berlin location. You will focus on order, cleanliness, supplies, and the small details that make a difference for our users. You will ensure that coffee, pantry areas, toiletries, conference rooms, and office supplies are always well-prepared and stocked. Additionally, you will assist with events, daily office operations, and processing incoming mail.

What to Expect

• Holacratic Work Approach: Self-organized roles instead of traditional hierarchies.
• Scope for Initiative & Responsibility: Contribute your ideas and actively shape our team.
• Team Events & Development: Regular events for exchange, creativity, and personal growth.
• Additional Vacation: 30 days of vacation plus December 24th and 31st off.
• Time Off Instead of Overtime: We value your work-life balance – easily convert overtime into compensatory time off.
• Financial Benefits: Edenred card (monthly reloadable), Corporate Benefits with numerous attractive discounts.
• Health & Mobility: Business Bike for enhanced mobility, environmental awareness, and fitness.
• Long-Term Security: We support your company pension plan.
• Family & Friends Coworking Ticket: Allow friends and family members free access to our 1000 Satellites Open Spaces for up to 20 working days per year.

Your Responsibilities

• Ensure smooth and welcoming site operations.
• Maintain our coffee, pantry, and community areas in top condition.
• Guarantee that all necessary items for guests and members are available.
• Professionally prepare and manage meeting and conference rooms throughout the day.
• Assist with events and create excellent experiences.
• Confidently manage orders, inventory, and stock levels.
• Provide support wherever needed in daily operations.

Your Strengths

• Previous practical experience in service-oriented fields (e.g., hospitality, retail, office management) is advantageous; career changers are explicitly welcome.
• Strong service orientation with a passion for interacting with people and a friendly, open demeanor.
• High quality awareness with an eye for detail, order, and cleanliness.
• Motivation to create functional, well-maintained, and inviting spaces.
• Structured, reliable, and pragmatic work approach.
• Organizational talent and the ability to keep track of tasks and supplies.
• Initiative and a strong hands-on mentality.
• No specific educational degree required – reliability, self-responsibility, and a good eye for detail are more important.
• Good German or English language skills.