Shift Leader

Role overview

As a Shift Leader, you’ll play a key part in keeping the restaurant running smoothly while helping bring the company’s mission to life. You’ll support management in delivering great food, warm service, and an atmosphere that feels welcoming and well cared for.

What you’ll do

• Help create an inviting and upbeat experience for guests.
• Assist with day-to-day store operations and guide the team throughout the shift.
• Take part in preparing Panda menu items and cooking food for guests.
• Build a broad set of skills while helping develop both yourself and others.

Rewards and benefits

• Flexible scheduling.
• Competitive pay.
• Complimentary meals during shifts.
• Medical, vision, dental, voluntary short-term disability, and cancer income protection coverage for full-time associates.
• Health care and dependent care flexible spending accounts.
• 401(k) plan with company matching.
• Vacation, sick leave, bereavement/funeral leave, and a leave share program for eligible associates.
• Discounts with many brands.
• Referral bonus for eligible associates.
• Chance to contribute to the community.
• Paid, hands-on training designed to set you up for success.
• Continuous career and leadership development.
• Growth opportunities into management roles.
• Pre-tax dependent care flexible spending account.

Qualifications

Education and experience:

• Some high school education is required.
• Prior operations experience is preferred.

Food safety and other requirements

Any local or municipal food safety requirements, including Food Handler certification, must be obtained by the applicant at their own cost.

Work environment and physical demands

This role is based in a busy restaurant setting where counter spaces may be hot from steam tables and food vapors. The work area is tight, employees are expected to stay on their feet for long periods, and the role involves preparing both hot and cold foods. You’ll also use Chinese cook knives and other kitchen tools, work quickly without sacrificing accuracy, and handle a fast-moving environment with changing priorities. The position may require lifting up to 50 lbs., standing for up to four hours, and reaching across 36-inch counters to serve guests. Kitchens can be hot and noisy, storage is limited, and shelving is high. Strong verbal communication, adaptability, and the ability to handle conflicts or difficult situations are important.

About the company

Founded in Glendale, California, the company has grown into the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations around the world, it remains focused on creating memorable Asian dining experiences and building a workplace shaped by family values and a commitment to helping people improve their lives.

Equal opportunity and accommodations

The employer provides equal employment opportunities and does not discriminate based on protected characteristics under applicable law, including sex, gender, pregnancy, childbirth, lactation and related conditions, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. The company also follows all federal, state, and local requirements related to workplace accommodations. Qualified applicants with disabilities may request reasonable accommodations during the application or interview process, such as sign language interpretation, by contacting [email protected].