Security Analyst UAE National

Role overview

Help AG, part of e& enterprise, is hiring an Emirati national to join its Security Operations Centre (SOC) as a Security Analyst. The right candidate should have a strong interest in network security and hands-on exposure to monitoring security events through a SIEM platform to identify and investigate IT security incidents.

What you will do

• Work through established procedures to assess security alerts, escalate critical issues, and support incident remediation.
• Use SIEM platforms such as Splunk, LogRhythm, and QRadar to correlate activity and spot security events.
• Examine log files and carry out forensic-style analysis of system access activity.
• Check customer reports for accuracy and quality before delivery.
• Track activity across security tools and sources including SIEM, IDS/IPS, firewalls, switches, VPNs, and other threat feeds.
• Handle incoming support requests by phone and digital channels for managed security services.
• Respond within the defined SLA for support cases, threat cases, and related requests.
• Record all actions in case notes so internal teams and customers have a clear history.
• Independently troubleshoot issues while following the correct escalation path when needed.
• Stay current on the evolving threat landscape and emerging attack patterns.
• Share knowledge with fellow analysts and contribute technical content to internal knowledge resources.
• Carry out additional duties as assigned by the team.
• Work rotating shifts in a 24/7 operational setup.

Experience and qualifications

• 2 to 3 years of experience in information security, including areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.
• 2 to 3 years of experience in network operations, network engineering, or system administration on Unix, Linux, or Windows.
• A degree in Computer Science, Information Systems, Electrical Engineering, or a closely related field.
• Practical understanding of internet security, incident detection, and network/system protection.
• Solid grasp of IT security best practices, common attack methods, and prevention/detection approaches.
• Proven ability to analyse and interpret system, security, and application logs.
• Understanding of the event types generated by firewalls, IDS/IPS tools, and related security devices.
• Experience working with SIEM solutions such as Splunk, LogRhythm, QRadar, AlienVault, NitroSecurity, and similar platforms.
• Good knowledge of TCP/IP, networking, and security products.
• Familiarity with the Cyber Kill Chain and MITRE ATT&CK frameworks.
• Awareness of attack patterns such as scans, man-in-the-middle activity, sniffing, DoS, DDoS, worms, Trojans, and viruses.
• Preferred certifications include CCNA, CISSP, GCA, GCIA, GCIH, and CEH.
• Strong organisational ability and an exclusive focus on IT work with broad experience in the field.
• Highly analytical, resilient under pressure, and able to solve problems effectively.
• Excellent verbal and written communication skills, with strong interpersonal and teamwork abilities.
• Must be able to speak and write in both English and Arabic.

Eligibility

This opportunity is intended for Emirati candidates, and preference will be given to applicants who have a family book.

Benefits

• Medical coverage through one of the leading global health insurance providers.
• Strong career growth opportunities through challenging work assignments.
• Employee engagement and wellness initiatives throughout the year.
• Good learning and development support.
• An inclusive and diverse workplace.
• Flexible hybrid working culture.
• Open-door management approach.

About Help AG

Help AG is the cybersecurity arm of e& enterprise and supports businesses across the Middle East with strategic consulting and tailored information security solutions. Since operating in the region from 2004 and joining e& in 2020, the company has built a reputation as a trusted, vendor-neutral cyber security advisor focused on strengthening customer defences and protecting business operations.

Additional information

Job function: Security & Risk Management. Industry/Sector: Other. Work type: Full-Time. Country: United Arab Emirates. City: Dubai.

Disclaimer

This role was sourced from a job listing platform. Applicants should independently verify employer details and never share money, banking information, or other sensitive personal data during the hiring process.