Program Manager

About the Company

Bishop-McCann is a global event and experience agency that designs and delivers memorable experiences for clients. The organization focuses on creating moments that connect people, inspire action, and generate meaningful business impact.

The team culture is built around collaboration, innovation, and accountability, with a strong belief that people are central to the company’s success and growth.

Core Values

• Curiosity: The company encourages asking questions, listening closely, learning continuously, and finding creative ways beyond standard solutions.
• Collaboration: Teamwork is viewed as a stronger driver of success than individual effort alone.
• Impact: The goal is to exceed expectations and deliver top-tier industry standards.
• Inclusion: The team describes itself as a work family and values a culture of care and belonging.

Role Overview

The Program Manager will take ownership of client programs end to end, leading strategy, planning, and execution for corporate meetings, events, and incentive trips.

This position works closely with clients and internal teams to deliver branded experiences on time and within budget while maintaining a high level of service and operational quality. The role involves managing complex program details and ensuring smooth delivery from concept through completion.

Work Location and Travel

This is a fully remote role based in the United States, with work expected during U.S. business hours.

Travel is required and will account for 35% or more of the job.

Key Responsibilities

• Build trusted, long-term relationships with clients through dependable service and strong partnership.
• Communicate clearly with clients, internal teams, and suppliers to keep everyone aligned.
• Own program timelines and make sure every milestone and deliverable stays on track.
• Handle all major program components, including budgeting, venue/site selection, registration, travel, production, and onsite delivery.
• Coordinate hotel sourcing, guest room blocks, and vendor collaborations.
• Work across creative, travel, production, and onsite support teams to keep execution seamless.
• Create and manage budgets that match client expectations and program requirements.
• Monitor savings and cost avoidance throughout the life of each program.
• Complete final billing and reconciliations accurately and on time.
• Follow established operational processes and standards consistently.
• Manage several programs at once while keeping accuracy and attention to detail high.
• Share post-program reviews, reporting, and actionable insights with clients and internal stakeholders.

Qualifications and Preferred Background

Ideal candidates are strong listeners and communicators who are comfortable speaking and writing clearly in a fast-moving environment. They should be organized, detail-focused, and capable of balancing multiple priorities with tight deadlines.

The role calls for someone who builds strong client relationships, works well with others, identifies practical solutions, and confidently leads programs through every phase.

Preferred experience includes work in pharmaceutical, franchise, or commercial event settings, along with advanced Excel and data management capability. Experience handling large meetings, events, or incentive programs is also valued.

Why This Role Stands Out

• Join a people-centered culture that emphasizes teamwork and connection.
• Contribute to high-impact events and experiences that matter to clients.
• Work in a dynamic environment with variety across programs and accounts.
• Collaborate with cross-functional teams and gain exposure to full-cycle event execution.
• Be part of a growing organization where your work has direct influence.

Compensation

The salary for this position is USD 85,000 to USD 97,500 per year.

Additional Information

Travel is an essential part of the role and is expected at a minimum of 35%.

The successful candidate must be available during U.S. business hours.